Terms of service

Effective Date: [23TH OCT 2024]

1. Introduction

Welcome to [www.glowfem.com]. These Terms of Service govern your use of our website and services. By accessing or using our services, you agree to comply with and be bound by these terms. If you do not agree with these terms, you should not use our services.

2. Definitions

"Company," "we," "us," or "our" refers to [www.glowfem.com], located at 71-75, Shelton Street, Covent Garden, London, WC2H 9JQ, UNITED KINGDOM
"You" refers to you, the individual or entity using our services.

3. Acceptance of Terms

By using our Service, you agree to these Terms of Service. If you do not agree to these terms, you should not use our Service.

4. Changes to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be posted on this page, and your continued use of our Service constitutes acceptance of the new terms. We encourage you to review these terms periodically.

5. Account Responsibilities

To use certain features of our Service, you may be required to create an account. You are responsible for maintaining the confidentiality of your account information and for all activities under your account. Notify us immediately of any unauthorized use of your account or any other breach of security.

6. Payment Terms

Payment Processing: We use Stripe for payment processing. By making a purchase, you agree to Stripe’s Terms of Service and Privacy Policy.
Billing: All transactions are processed in EUR. Charges will appear on your statement as [www.glowfem.com].
Refunds: Refunds will be processed according to our refund policy and Stripe’s guidelines. Please refer to the "Return and Refund Policy" section for details.

7. Return and Refund Policy

Returns: If you are not satisfied with your purchase, you may return the product within 7 days of receipt. The product must be in its original condition and packaging.
Refunds: Refunds will be issued to the original payment method within 7 days of receiving the returned product. Shipping costs are non-refundable unless the product is faulty or not as described.
Exchanges: Exchanges are only available for defective or damaged items. Contact us at [support@glowfem.com] for assistance.

8. Prohibited Conduct

You agree not to:

Use our Service for any unlawful or fraudulent purpose.
Engage in any activity that disrupts or interferes with our Service or its operation.
Violate any applicable laws, regulations, or third-party rights.
Attempt to gain unauthorized access to any part of our Service or its systems.

9. Intellectual Property

All content and materials on our website, including but not limited to text, graphics, logos, and images, are the property of [www.glowfem.com] and are protected by intellectual property laws. You may not use, reproduce, or distribute any content from our website without our express written consent.

10. Limitation of Liability

To the maximum extent permitted by law, [www.glowfem.com] will not be liable for any indirect, incidental, special, or consequential damages arising from your use of our Service. Our liability will be limited to the maximum extent permitted by applicable law.

11. Dispute Resolution

Any disputes arising from these Terms of Service will be resolved through binding arbitration under the rules of the [ARBITRATION ASSOCIATION]. The arbitration will take place in [LONDON, UK]. You agree to submit to the jurisdiction of the courts in [LONDON, UK] for the enforcement of any arbitration award.

12. Termination

We may suspend or terminate your access to our Service at any time, with or without cause, without prior notice. If we terminate your account, you may be prohibited from accessing our Service, your account details, or any files or materials associated with your account.

13. Privacy Policy

Your use of our Service is governed by our Privacy Policy, which can be found at [PRIVACY POLICY URL]. By using our Service, you consent to the collection, use, and disclosure of your personal information as described in our Privacy Policy.

14. Third-Party Services

Our Service may contain links to third-party websites or services. We are not responsible for the content, accuracy, or practices of these third-party sites. Your use of third-party services is at your own risk and subject to their terms and conditions.

15. Cookies

We use cookies to enhance your experience on our website. Cookies are small data files stored on your device that help us understand how you use our site. You can manage your cookie preferences through your browser settings. For more information, please refer to our Cookie Policy.

16. Your Suggestions

Any feedback, comments, or suggestions provided by you regarding our Service will remain the property of [www.glowfem.com]. We may use, modify, and distribute such feedback without any obligation to compensate you.

17. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of England and Wales. Any disputes arising under or in connection with these terms will be subject to the exclusive jurisdiction of the courts of England and Wales.

18. Contact Us

For any questions or concerns about these Terms of Service, please contact us at:

Email: [support@glowfem.com]
Phone: [+60124549858]